Anti-radiation phone cases are becoming very popular in Australia, with health and wellbeing being so vital to many Australians.
How long will my order take to arrive in Australia?
We have several Australia shipping options. Our free shipping is untracked and takes 5-8 working days.
We offer TrakPak which is a tracked service, also taking 5-8 working days. In addition, FedEx is available which offers a fully tracked service with speedy 2 day delivery.
Unfortunately, delays can be experienced if your order is held up by customs.
What if I have a problem with my order?
We offer free returns on all Australian orders, so there’s no need to fear! If you have any problems with what you’ve ordered, just get in touch and we’ll sort it.
All orders (even those to Australia) come with a 30 day money back satisfaction guarantee and a 24 month warranty.
How do I know which size I need?
For Apple iPhones, check out our WaveWall Flip. Otherwise, take a look at our WaveWall Universal – there’s a size guide available and the internal dimensions. If you need guidance, just get in touch and we’ll get back to you ASAP.
If you make a mistake and order the wrong size, we can swap it free of charge under our 30 day money back satisfaction guarantee.
Will I have to pay any customs fees when my order is delivered?
Maybe. In theory, you could have to pay duty and GST of up to 15% in total (potentially plus a handling fee). However, in practice, the charges are often ignored by Australian customs due to their low value.
The lowest additional charges are generally on our free shipping option. The customs charges on FedEx orders are generally highest.
Please note, we cannot refund you for the import duty, tax or handling charge.