24 Month Durability Warranty
To sign up for your WaveWall 24 Month Durability Guarantee, please complete the form below.
🛠️ We offer a 24 month durability guarantee which you must register for within 30 days of your purchase. If your WaveWall product breaks within 24 months of initial purchase due to a manufacturing defect, send us a photo of the faulty product via email plus your order details and we’ll replace your damaged WaveWall product free of charge.
Example of what this guarantee covers:
✅ Manufacturing faults. For example, your WaveWall Universal has a faulty slider.
✅ Manufacturing defects. For example, your case has an upside down logo.
Examples of what is not covered by this guarantee:
❌ Products purchased from 3rd parties (eg Amazon or another retailer).
❌ Repeated claims. Our durability guarantee covers up to one replacement per product ordered.
❌ Wear and tear. For example, stitching or edging wearing over time.
❌ Incorrect use of adhesive pads for the Universal. For example, not correctly applying the adhesive pads and allowing time for the adhesive to bond (24h).
❌ Changing your mind. For example, you decide to get a new phone or you decide you no longer want your WaveWall.
❌ Any shipping charges you paid on your original order are not eligible for refund, these are final and cannot be refunded.
❌ WaveWall accepts no responsibility nor liability for any damage to any third party items (for example, your phone).
Note: You only need to register once and any future WaveWall products you purchase will be covered by the durability guarantee automatically. However, you will need proof of purchase for all products in order to make any durability guarantee claims.