Our Promise

We believe that you’ll love your WaveWall so much that we offer a full 30 day money back guarantee24 months durability guarantee, free shipping and free returns on all WaveWall products.

30 Day Money Back Guarantee

If you are in any way dissatisfied with your WaveWall within 30 days, just contact us and we will arrange free collection of your WaveWall from anywhere in the world and a issue a prompt refund.

24 Month Durability Guarantee

If your WaveWall product breaks within 24 months of initial purchase due to a manufacturing or design defect, send us a photo of the damaged product via email plus your order details and we’ll replace your damaged WaveWall product free of charge. WaveWall accepts no responsibility nor liability for any damage to any third party items (for example, your phone).

If you have any problems at all, just get in touch and we’ll get it sorted out at no cost to you.

Free Returns

If you need to return your WaveWall under our either of our guarantees then just get in touch and we’ll arrange a free return for you!

Free International Shipping

We offer free international shipping from our warehouse in the UK. We aim to dispatch all UK and International orders that are placed before 12pm GMT and aim to deliver all orders as soon as possible. Delivery aims for our free shipping options are within:

  • UK – 1 Working Day – Royal Mail 1st Class (Untracked)
  • Europe – 3-5 Working Days – Royal Mail International Standard (Untracked)
  • USA & Canada – 3-5 Working Days – TrakPak (Tracked)
  • Rest of World – 5-10 Working Days – Royal Mail International Standard (Untracked)

We offer a range of tracked and non-tracked shipping methods. The best way to see shipping options available to you is to add what you’d like to the cart and proceed to the shipping stage of checkout – you’ll see all options and prices there.

If you need your items urgently, select FedEx Express – this offers a 1-3 working day service to virtually anywhere in the world.